FAQ

What is included in the tumbler set?

  • Our 10-piece tumbler set comes with:
    - 24oz/700ml premium borosilicate glass tumbler
    - Food-grade silicone sleeve & coaster
    - Dual-use BPA-free lid
    - 2 stainless steel straws
    - Brush cleaner and straw case
    - Tumbler tote bag

What are the dimensions of the glass tumbler?

  • Our tumbler is 21cm tall, with a bottom diameter of 8cm and top diameter of 11cm

What are the dimensions of the stainless-steel straws?

  • Each straw set comes with a wide-mouth straw with diameter of 12mm, and a regular straw with a diameter of 6mm. Both straws are 23cm each.

Can the tumbler be used for hot & cold drinks?

  • Yes! As our tumbler is made with hand-blown borosilicate glass, it has a higher temperature tolerance than regular glass. You can have both cold and hot drinks in our tumbler, and keep your hands safe with our silicone sleeve.

Is the tumbler microwave-safe?

  • Yes- our tumbler and silicone sleeve/coaster are microwave safe. We recommend NOT microwaving the lid or straws.

Is the tumbler dishwasher-safe?

  • Yes! Our entire tumbler set is dishwasher-safe.

Where do you ship your orders from?

  • We ship our orders from Vancouver, BC in Canada. Our Amazon orders are shipped from various Amazon warehouse locations

How long does it take to process and ship orders?

  • It takes 1-2 days to process orders, and delivery time depends on the shipping location. Domestic orders within Canada usually ship within 3-5 business days. Orders to the USA will usually take 4-7 business days. International orders can take anywhere from 7-21 days or more. You will be provided tracking information.

If I have more questions, how can I contact you?

  • You can contact us through our Instagram @teaboco or fill out the 'Contact Us' Form on our website menu.